Legal

Privacy Policy

How we handle your data at 38Shift.

Last updated: March 28, 2026
01

Who we are

This website is operated by 38Shift LTD, a company registered in England & Wales under company number 17335669, with its registered office at 128 City Road, London EC1V 2NX, United Kingdom. 38Shift LTD is the data controller for information you send through this site, and works alongside its affiliated Kosovo entity, 38Shift LLC (company number 812398221, registered at Isa Kastrati, Prishtina 10000, Kosovo). You can reach us at hello@38shift.com.

02

What we collect

If you contact us by email or through a link on this site, we receive the information you choose to send. That can include your name, email address, company, project context, and any other details you include in your message.

03

How we use it

We use that information to respond to inquiries, understand potential projects, and continue a conversation you have requested. We do not sell your contact information or use it for unrelated third-party advertising.

04

Analytics

This site uses Google Analytics 4 with Google Consent Mode v2. Analytics is denied by default, so before you make a choice no analytics cookies are set and only anonymous, cookieless measurement is sent. Analytics cookies are used only after you accept in the consent banner. We also use Vercel Web Analytics, which is privacy-friendly and does not use cookies or collect personal data.

05

Retention

We keep inquiry and project-related communications for as long as they remain relevant to the business relationship, legal obligations, or operational record-keeping needs.

06

Third-party services

We may rely on standard infrastructure providers to host the site, serve media, process analytics, and deliver website performance. Those providers may technically process limited request data in the course of operating the service, but they do not receive permission from us to use your information for unrelated marketing purposes on our behalf.

07

Your choices

You can accept or decline analytics cookies in the banner shown on your first visit, and change that choice at any time in the cookie preferences below. If you want us to update or delete information you have sent directly to us, email hello@38shift.com and we will review the request.

08

How to contact us about privacy

If you have a question about how this site handles data, the fastest route is to email us with the context of your request, the information you believe we may hold, and the action you want us to review. We will use that information only to understand and respond to the privacy inquiry.

09

Updates

We may update this policy as the site evolves. Material changes will be reflected on this page.