INSIGHTS
Observations on AI systems, product strategy, and the operational patterns that separate working infrastructure from abandoned experiments.
How 38shift Runs on AI Agents: Our Internal Stack
What we learned by automating core internal operations with the same kinds of systems we build for clients.
5 Surprising Ways Kosovo's Banks Are Quietly Winning the AI Race
Kosovo's banking sector is moving at three speeds, and the institutions building real AI maturity are already pulling away from the pack.
The Governance Layer Every AI Product Needs
As soon as AI moves beyond experimentation, governance stops being a legal afterthought and becomes part of the product itself.
Building AI Systems Companies Can Run
Most AI initiatives fail at the transition from demo to daily operations. The difference is almost never model quality alone.
The Silent Killer of Velocity: Over-Engineering for Scale on Day One
Startups burn through runway by building Kubernetes clusters for 10 users. Here is a pragmatic approach to scaling tech infrastructure.