Terms of use

The terms that apply when you use this website.

Last updated: October 2, 2026

About these terms

These terms apply to your use of 38shift.com. By using the site you accept them, so please read them, and do not use the site if you do not agree. They cover the website only. Any work we carry out for you is governed by a separate written agreement.

Who we are

This website is operated by 38Shift LTD, a company registered in England & Wales under company number 17335669, with its registered office at 128 City Road, London EC1V 2NX, United Kingdom. We work alongside our affiliated Kosovo company, 38Shift LLC (company number 812398221, registered at Isa Kastrati, Prishtina 10000, Kosovo). You can reach us at hello@38shift.com.

Using the site

You may browse the site and share links to it for your own information and business purposes. You must not use it in a way that is unlawful, that harms the site or the people who use it, or that tries to gain unauthorised access to our systems, for example by introducing malicious code or overloading the site.

Our content

The text, design, graphics, images and code on this site belong to 38Shift or to those who license them to us, and are protected by intellectual property law. You are welcome to quote our articles or link to them with credit to 38Shift. Please do not copy, republish or sell substantial parts of the site without our written permission. Client names and logos belong to their owners.

Search engines and AI assistants

Search engines and AI assistants may read and index this site, and we publish versions of our pages written for them. We do not permit our content to be used to train or fine-tune AI models, as set out in our robots.txt file.

Information on the site

The content on this site is general information about our services and our thinking. It is not professional advice, and figures such as the employment costs in our Kosovo guide can change. Check anything you plan to rely on with a qualified adviser. We aim to keep the site accurate and up to date, but we cannot guarantee that it always is.

Links to other websites

We link to other websites where it is useful. We are not responsible for their content or for how they handle your information.

Availability

We work to keep the site available, but we may change, suspend or withdraw it at any time, and we are not liable if it is unavailable for any period.

Our liability

Nothing in these terms limits any liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud. Otherwise, we are not liable for any loss arising from your use of the site, your inability to use it or your reliance on its content, including loss of profit, business or data.

Privacy

How we handle personal data, including analytics and cookies, is explained in our privacy policy.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction over any dispute arising from them.

Changes to these terms

We may update these terms from time to time. The version published on this page applies each time you use the site.

Contact

Questions about these terms can be sent to hello@38shift.com.